I had a great experience with the Taylor Agencies, so glad that Mr. Jackson joined forced with a local family run business. It’s nice to know that my finances are in good hand and with someone that I can still walked into their office. Mr. Jackson has done my taxes for years (without a rate increase) and it’s nice to know that the hard work and dedication he put into my taxes to get the best possible outcomes will be continued with the Taylor Agency.

I’ve been with Richard for about 15 years, I understand he is battling cancer and my thoughts are with him and his family. That being said I called The Taylor agency now handling his accounts to see the wait time if I was to drop off my taxes like normal, I was told 1-2 weeks after two weeks I called and was told 3 weeks, after 3 weeks I was told 3-1/2 or more but they are still not close to completing or even starting them. I will be picking them up today and looking for a tax preparer to complete them them and sadly ending my relationship with the Taylor agency/Richard. You would think a company that deals with number could have completed simple math an estimated the increased volume and prepared properly for the additional work load. If I would have even received an email to update me I would have been more understanding.Be prepared to wait a month should you decide to continue with them..

I use to get my taxes done at RA Jackson but apparently he has sold/moved his business to the Taylor Agency. Well we picked up our taxes today and paid exactly 3 times as much as we have ever paid Mr. Jackson. I truly think that is absolutely ridiculous especially when they quoted my husband $80-$100 when he dropped them off. I understand it is a new company and there may be increases in fees but 3 times as much is excessive. I will be looking for another company next year.