Lost a 50+ year customer.My mother and father opened accounts at Commerce, Affton in the 1960's and did all their banking there. I opened savings accounts there in the 70's, checking in the 80's, and business accounts in the 90's. They lost my business by around 2000, when they started trying to empty my accounts with fees. No more free checking, etc., and the bank next door was more than happy to have my business.But my father refused to change and stuck with them, until yesterday. My father is elderly now, and he can no longer get out to run errands. He has been sending me up to the bank to get him cash. This has been fine with Commerce for years, until yesterday, when the teller wanted a thumb print and everything short of a W2 form and court order, and to cap it all off, a FEE. My father, retired and living on a fixed income, and they are going to charge a fee for him to access his own money that he has kept there for over 50 years.We're in the process of closing all of his accounts at Commerce and moving him to a more friendly bank who will not steal what little money he has left by fee-ing him to death like a tick sucking blood from an artery.