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Glenn Eckert - State Farm Insurance Agent
9700 Reavis Rd, Affton, MO 63123, United States
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Ge
Review №1

Very friendly always nice. Been customer since 1998.

Ch
Review №2

Glenn's office is great to work with. Kim Thompson is amazing is always there to help and advise when needed. I would and do recommend Glenn's office to anyone in need of insurance! Five thumbs up!!

H
Review №3

I'm only giving 5 stars because they have done nicely by that place. Saddens me though that that was suppose to be my home, but my mother lost it to the bank. My grandparents bought that duplex so we would of been set for life on a place to live. I grew up there. I miss that place so much

So
Review №4

I don't know anything about StateFarm except they sell insurance and that Glenn is one of the best people I have ever met.I had my first flat tire on Mackenzie Road Thursday October 10, 2019 at 8:30 PM. I pulled my car next to the Affton Chamber of Commerce and called AAA for help with my tire. As I waited Glenn who owns the Glenn E. Eckert Insurance Agency came over to see if I was ok, and he stayed with me for about 30 minutes while I waited on AAA. He was very kind and a very good person to try to help a stranger.We talked about family, life and the bad potholes that caused my flat tire. It's people like Glenn that the world needs more of. Glenn, thanks for your kind words and your offer of support. If any reader needs to buy Insurance products, I am sure Glenn Eckert will be the one to trust. All the best to you and your family Glenn!

Da
Review №5

Have you ever felt like the only client? You will with Glenn's team. Customer service is not something they 'do'... It's who they are. Great service, great rates and great support when you need it.

Gi
Review №6

I have been a customer of State Farm for over 10 years car, rental property and home. They have always offered the best customer service and value for my insurance needs. Kim Thompson is my point of contact at Glenn's office. She super knowledgeable but equally sweet and kind. I have referred numerous friends and family over the years. It is nice to be able to call and not only deal with someone friendly but professional. They are the BEST around!

De
Review №7

Well, we have been with Glenn and his team for 38 years, BUT a couple of years in there we went somewhere else b/c it was supposedly cheaper. Well it might have been but the service and the caring were not at all. I will never make that decision again. I love working with Kim. She is always there for me and if she doesn't have an answer, which is hardly ever, she will find out and call me right back. I have recommended my mom to them and my daughters. I cannot say enough good things about Glenn, his staff, and State Farm!!!

ty
Review №8

I spent all day calling and contacting insurance companies to request quotes for my vehicle and all terrain vehicle. I found this agency to be very polite and helpful, especially Kim. She was willing to stay after closing hours so i could sign the paper work. Their insurance quotes were reasonable and very competitive. Like a good a neighbor Glenn Eckert Agency is there

To
Review №9

I am almost 40 years old and my family has been with Glenn ever since I can remember. I have used Glenn since I was 16 for car insurance and now he insures my three cars, house, and life insurance as well. His staff is amazing, especially Kim Thompson. They give top notch service every time I call and need something. I truly trust Glenn and his staff for all that they have done for me, my parents, my sister, and of course my wife and kids.

Ma
Review №10

I have been with the Glenn Eckert agency for over 20 years and greatly appreciate the personal attention the staff provides. Recently I received my auto insurance renewal and noticed it had gone up quite a bit. When I inquired, Sherry explained rates had gone up across the board. She asked if I was still driving more than 7500 miles a year. Since I went part time last year, I no longer exceed 7500 miles annually. As a result, my cost for the 6 month renewal went down more than $50! I greatly appreciate Sherry looking out for me. This is just one example of the excellent customer service provided to me and my husband over the years. I highly recommend this insurance agency!

Th
Review №11

My Family has been with Glenn Eckert for nearly 40 Years. Wonderful People and Highly Recommended!!

as
Review №12

My dad has been with the Glenn Eckert agency for many years. Being out of the house and on my own I have recently acknowledged why he has continued to stick with this company. I am still in the learning process of how everything works and Kim will go out of her way to help me in whatever I need. She will explain things how I understand and take care of the problem 100% everytime. Also, she will take care of anything you need in a quick, timely manner. She makes it so easy to be able to communicate and get things done. I just want to say THANK YOU KIM for helping me in every way. I also look forward and love the personalized birthday cards we get each year :)

Da
Review №13

Glenn and his State Farm family have been in my family for over 40 years..... No one better to serve than Glenn has... I trust his staff with all my insurance needs.... Glenn gets 10 out 5 stars.... His State Farm office is that good......

Bi
Review №14

My wife, Linda and I, have been clients of Glenn for 25 plus years and currently have 15 State Farm policies in force.I wrote a letter to State Farm headquarters several years ago highly recommending they take advantage of the asset they employ in Glenn. To have him present in-service training to other agents, regarding client agent interaction, would be invaluable for all.I am an extremely meticulous individual who always expects perfection from myself and others. We honestly profess the fact that Glenn and his staff are, without question, the epitome of what everyone expects from their agent.In three separate instances, Glenn researched the issues at hand, and sided with us versus the company. All three issues were resolved in our favor. The vast majority of agents across the country would fear repercussions from the Company and therefore refrain from involvement.We feel extremely fortunate to have Glenn representing our insurance needs

Ma
Review №15

Glenn has been my agent for business and home for at least 20 years. Insurance is one thing I never have to think about because I know I am always well taken care of. If there ever is a question, Kim or Sherry go out of their way to provide explanations in simple terms or if there is a problem, they take care of it 100% (including phone calls to 3rd parties, State Farm Corporate, etc). Glenn and staff provide hassle free service, period.

Co
Review №16

All the staff are SO helpful, sincere and gracious. I know when I call I will have an excellent experience. I've never been disappointed with Glenn Eckert and his associates, and I highly recommend them.

Ka
Review №17

Glenn has been my agent since 1997. He and his staff are the best. They have insured my residence, cars, and life insurance for family members. They always exceed my expectations and plan to have them insure me for years to come.

Be
Review №18

Glenn and his team are amazing. I appreciate their attitude, professionalism, and experience.

Di
Review №19

I have been with Glenn Eckert's State Farm for 30 years. I feel like they are all friends. Years ago, my husband switched over to State Farm after we settled two hail clams for our cars which were same year make and model. He said there was no comparison in the service and the settlement amount. We have since used them for business, rental property insurance, and personally. Sherry Mantia just recently handled a new property quote for us and it was efficient and seamless.

T
Review №20

I have had my insurance with Glenn Eckert’s office for many years and have always received exceptional customer service from both Kim and Sherry. When I have a question or just need advice I know I can count on their office to do what’s in my best interest. I would definitely recommend their office!

Wa
Review №21

Glenn has been my agent for several years and he is the best agent I have ever had. His ability to get the most difficult claim processed in my favor was outstanding. His staff is awesome as well.

Ke
Review №22

Fantastic, profesional AND personal service. I have been with Glenn Eckert and State farm for over 30 years; from my first apartment and car through today with my Personal home and car insurance and all of my Business liability and auto too!

Pa
Review №23

I recently switched to State Farm within the past few months and am EXTREMLY IMPRESSED with the Friendly, Knowledgable, Efficient Customer Service. No complaints here. I always receive some kind of acknowledgement in a timely manner especially in comparison to my last ins company whom would take days if not weeks to respond. Thanks KIM and Sherry Excellent team work!!!

Ge
Review №24

In January as we were traveling from St. Louis to Mission Texas we were struck by lightning as we drove south on I35 near Georgetown Texas. The lightning strike fried the electronics in both our motorhome and our towed vehicle, we were stuck in Georgetown. We relied very heavily on Kim, making quite a few calls to her attempting to get things moving. Kim and Glenn took very good care of us by contacting the proper departments within State farm to keep things moving.Thanks to Kim and Glenn for making this frustrating time much much easier to survive.

Ri
Review №25

Highly recommend. They are like the insurance agents you see on the tv commercials. Doing whatever they can to make you feel like their most important client.

Ze
Review №26

Great Insurance agency, Kim Thompson is great, very good at her job. No matter what I need when I call or email she responds really quick, really glad to be part of this agency.

ja
Review №27

Thanks Kim for everything.Everyone always goes above and beyond!Thanks again,Jay

St
Review №28

Kim Thompson did an amazing job helping me understand my bill after the purchase of a new vehicle. Thank you Kim!!!

Ka
Review №29

Glenn has been our agent for our autos and homes for over 40 years. We have always been pleased with his service and his helpful staff, Kim and Sherry. On May 31st of last year our new home was hit by a tornado, damaging the roof and destroying the sunroom the previous owners had put on. The claim was handled very quickly and fairly by State Farm. Within a week of the adjuster coming out, we had a check and we were able to proceed with the repairs to the roof and the replacement of the sunroom. We upgraded the sunroom to a four season room and made it a part of our home giving us much more usable space. There are still some homes in our area that are still not repaired after nearly nine months. We are very happy we had State Farm standing behind us. Thanks Glenn and staff! Kathy and Jerry Wirtz

Ki
Review №30

The location is easy to find and they give great customer service.

Do
Review №31

Sherry did an increadible job handling a claim which turned into a nightmare. Thank you so much.

Wa
Review №32

We have been with Glenn Eckert for over 30 years and can say nothing but great things about Glenn and the entire staff. The service provided by Glenn and his staff goes well beyond expectations and could serve as a model for others to emulate.

Do
Review №33

Glenn and his team have been our State Farm agents for more than 25 years. They are always there for us, providing services, interpreting things that are unclear, and being our advocates. We're looking forward to the next 25 years!

Information
5 Photos
33 Comments
5 Rating
  • Address:9700 Reavis Rd, Affton, MO 63123, United States
  • Site:http://www.glenneckert.com/?cmpid=b5wv_blm_0001
  • Phone:+1 314-631-5100
Categories
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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