Jimmy Knaff and his staff have been great to work with. They always respond quickly if I need to modify my coverage or cover a rental car. They’ve even offered suggestions to help me save money (like using a storage policy on my motorcycle when I’m not riding in the winter. The staff does a good job answering questions clearly and communicating coverage. Overall Allstate has been a greater value than my previous insurance agencies and the staff are always there to help out.