We had an issue with our home in TN, our agents down there were completely uncooperative. I asked Loretta if she could help even through it was not her Farmers Policy. She was a true fighter for us . After no response from the TN offices for 30 days she was able to make contact in TN and things were settled with in 3 hours. She is a delightfully wonderful bulldog for her clients.

Since day one Loretta has gone the extra to help our family w/home & auto insurance! Family goes a long way especially in a business & Loretta has truly exceeded that! Thank you for all you do & taking the extra time for making our experience the best!

Always available when needed most. Loretta is a great agent that will go to bat for you. She is on top of her work and is a champion of insureds. The best thing about her is that she returns phone calls (if you ever go to voicemail because she answers just about every time I have called). She is also willing to research any question you may have.

Went out of her way to help me