We have been their client for over 10 years and they are very accomadating.They never failed to deliver. They are very professional and knowledgeable in all aspects of their business. We highly recommend this consulting firm.

Bad service! Went to their office for my tax last year. They asked for $665 for 3 ITIN’s and 1 W2. I submitted all the requirements as early as February 7 to them. Got my husband’s ITIN by April 2 without my kids’, so almost every week I called them for any update. Until May I called IRS to follow up, and they said no ITIN application was received under my kids names. So I called Cajucom’s office again, relayed what I discovered from IRS, they put me on hold, and when the secretary came back, they finally got my kids’ passports and said will be filing for their ITIN. They just said that they usually wait for the parents’ ITIN before they process the kids’ (we got my husband’s ITIN way back April, and I gave them a screenshot). W2 was filed. So refund came. The amount we received was less then what Cajucom gave me. The letter from IRS said my dependents were not able to secure for their ITIN before the tax deadline. So all in all they charge too much, they put you on hold alot of times and they neglect their duties at the expense of their clients. I don’t know if the owner knows this because I was only able to talk to her secretaries.

The worst customer service ever! NEVER answer phone and hang up when you call, NEVER reply to emails as well! I was charged when I visited the office and then they never answer, what kind of business is that!!

Good service! highly recommended!

I wouldnt file here.