4250 John Marr Dr, Annandale, VA 22003, United States
Review №1

Sun trust bank is very convenient for the customers, inside upgraded recently. Services great all the staff's here kind."MiOk TORO" she is great personality and make customers comeback and she help out financial need. Customers satisfied.

Review №2

An absolutely abysmal experience with SunTrust. The bank's coronavirus policies are Draconian in the extreme, and they are only allowing one person in the bank. This means that you will end up waiting for a half hour to 45 minutes before you're able to get anything done. Additionally, they only processed PPP loans for large corporations that didn't even need the money. They did not get anything to us and did not process our application. It is unbelievably disgusting the way this bank is treating people these days. Especially those of us who are small business owners and administrators. Do not bank with them you are better off today Credit Union right now

Review №3

Very patient staff. Thumbs up! This location was pretty close to me, so I got everything done here. No complaints whatsoever.

Review №4

Lousy bank never trust them ..!!

Review №5

Long wait time, three banker two ladies busy at phone and one big dude working like slow cooker.

Review №6

I called to get some information and OH LORD I have never experienced such a communication in my entire life dealing and working for a bank. Beside all the inconvenient I was placed on hold for over 5m and all the sudden they hanged up after.called again to talk to a manager come to find out that I was originally talking to a manager when I first call but seems she was not confident answering my queation she refered me ro someone else. At the time I was frustrated I asked for a corporate phone number to share my concern. Come to find out they gave me the wrong number. This is when I decided to go online and share my concern. I'm sorry for saying that but just because i care please place people in the right position . At this point I'm not upset from the empl I spoke with the second time because looks she is being trained by inexperienced manager that I dont expect any better when she coach for excellence....sorry suntrust !!!

Review №7

Wonmee Choi, one of the personal banks in this branch, is the most friendly and caring personal banker that I ever met. Her customer services and banking consulting are highly recommended.

Review №8

Hope you guys change some of those asians ladies, they still that racist stuff going on. sorry but not really.

Review №9

Wonmee no longer works here and this place now has no redeeming qualities. The deposit machine never works for more than 1 check. I've tried to meet with a banker twice in the past week, they only have 1 person working and I've left after waiting longer than 20 minutes. I hate this place and plan to switch accounts asap!.

Review №10

Worst banking experience ever, save yourself money and open an account with any other bank other than suntrust

Review №11

Everybody here kind and professional.

4 Photos
2.4 Rating
  • Address:4250 John Marr Dr, Annandale, VA 22003, United States
  • Site:
  • Phone:+1 703-245-4521
  • Bank
  • ATM
  • Financial consultant
  • Financial institution
  • Insurance agency
  • Investment bank
  • Life insurance agency
  • Loan agency
  • Mortgage lender
  • Savings bank
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:Closed
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