Cost to cash a check from there own bank it’s pathetic

Always turning cards off turned wifes off 5 times turned mine of last night always charging for paper fee and some other fee

I have been a customer of US bank for several years now and would say my overall experience has been good.However certain processes have been made painfully slow and lack of follow up was an unpleasant experience for me. I was attempting to do an international wire and was told that it would have to get approved..that is fine I understand there are processes in place for this and they take time. However, my problem is the lack of follow up from the employees there. I called on a Thursday and was told someone would call me back.. no one called. Called on a Friday and was told someone would call me back in an hour as soon as they finished with a client.. no call back. I check in later and same deal. Told I would be contacted and no follow up. Come the following Monday I am also told the person would call me as soon as they finished with the client. No call back.I work in a similar industry so I have an abundance of patience with the processes that are in place and understand some things take time... but the lack of follow created a terrible experience for me. Who knew doing an international wire would be such a painful experience.

Good bank in multiple locations. Advantage of having local and national bank perks.

Always nice folks and quick service at this branch