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Community Resource Credit Union
6903 Atascocita Road, Atascocita, TX 77346, United States
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CO
Review №1

Community Resource Credit Union is the best. Always friendly, always helpful. Very nice people to deal with.

Da
Review №2

Horrible customer service, I will not come to this branch anymore, after 18 years of having my accounts with them, after today I'm going to close my accounts indefinitely, because of this location, that was the first and last time I will be treated with unprofessional customer service, I will not be treated like this never again, and I did get everything cleared up with the checks from my mortgage company no thanks to you all at this branch, I opened an account with them so I'm good now, so in conclusion one person can ruin a long term relationship that you have with your credit union over their accountability of being unprofessional.

Mi
Review №3

Great people and environment!

Jo
Review №4

Chris Mosley was great we left your rival credit union Investx to come bank with you CRCU. Better Service!

JO
Review №5

Went to open an account today.Alicia Griffin was very helpful and even stayed 45 minutes late just to help me with the paperwork. She got my approval and even got it increased before I left. Felt very well treated and would recommend. Ask Alicia!!

Lu
Review №6

Best banking experience. I’ve always banked with the big guys, BoA/Chase etc and have never had the personalized help as I did today at CRCU as a new member. Our financial advisor went above and beyond to get us approved for our auto loan. Thanks!!!

Pa
Review №7

We bank at the Crosby branch but we were in this area on April 20th to print, notarize and overnight documents for a house sale. We were in need of a printer and the female manager that day flatly refused to help us out by printing our documents, 3 to be exact. We ran around the corner to get the documents printed and came back for the notary. The manager had us wait 45 minutes, even though she herself was a notary. When Vorice Stephens called us into his office, he reviewed our papers and said he could not help us out because the docs said “ Commonwealth of Massachusetts”. and he didn’t know anything about law there. We left and called our lawyer and he said we must have found the dumbest notary in Texas. It is common practice to cross out the state and put “ The State of Texas “ and notarize, sign and date.CRCU is such a great institution and it is so sad that some individuals impose their own agendas ( why ? ) on what should be simple transactions. Or else, they are just plain dumb.

De
Review №8

Do not attempt to get a loan here, in fact, avoid banking here period. Its all cloak and dagger and bait and switch. They tell you 90 days before your first payment. After signing the loan, I come to find out they had been auto drafting every month and included a bunch of added insurance fees for disability/life etc all options that were refused at the time of loan. When you talk to them about they just say sorry, the 90 days isn't on your loan agreement and its in the fine print. I would not want a bank that practices on deceiving their members. Unlike Ken's review, they did nothing at all to help.

Sh
Review №9

Every time we have to conduct business, we are greeted by warm, friendly personalities! Everyone is helpful & knowledgeable, and they make sure that we have all the information that we need and our transactions are complete before we leave (whether in the lobby or drive through). We love the user-friendly mobile app, as well as other conveniences that are offered with our accounts. We look forward to utilizing other available products and services in the near future!

Ke
Review №10

Very organized,very friendly,a place where people know your name,they will do whatever they can to help you...

Jo
Review №11

Great Bank very nice people fast service very clean and neat place very very helpful people only been going for a year but never had a problem keep it up CRCU BANKERS and I will be going there for life.

Br
Review №12

Awesome service ! The staff is well put together and they are very willing to help. Fast service ! And it's very nice inside !

Ro
Review №13

Everybody's so polite and helpful, I was scare to go in there for the bad reviews but glad I went they really help us and inform us on what we need to do love the experience, recommending to anyone I know!! Just one hiccup The guard who was there was a bit rude but I guess a simple question was to much for him!!

ia
Review №14

Will def not be back to this location nor probably this credit union. I came to open a checking account because a friend recommended them over Primeway. After I waited 30 minutes in their beautiful lobby, a short young lady with a pizza box in her hands said she'll be back. After another 10 mins I we informed she waa taking a break. A gentleman tells me she be out in a few minutes. So wait... this cu reps think a customer should be put on the back burner while you eat after a long 30 minute wait. I wasted an hour of my time, drove 40 minutes FOR NOTHING!!! As a business owner this is not a acceptable. This cu just lost a customer who makes deposits of $5k a week. What a waste of my time.

Co
Review №15

Best bank I have ever used!

Ka
Review №16

Because they are very understanding and helpful

Sh
Review №17

Worst experience i've had in buying my first car. I paid $3000 for a warranty on a car i bought thru them. Not even a year into owning the vehicle it has all airbags go out on the vehicle, Guess what the warranty covers nothing on this. So i had to let the car go back to the bank, now they want to sue me over this piece of crap they sold me and ruin my credit. ABSolutely BEWARE of this bank!!! They wouldn't even return my calls at the Baytown branch to work it out like they said they agreed to. George is his name in Collection s The worst service i have ever had.

Do
Review №18

Great bank!!

Am
Review №19

Dislike how they change stuff on you without telling you first, will be changing banks.

Information
8 Photos
19 Comments
3.8 Rating
  • Address:6903 Atascocita Road, Atascocita, TX 77346, United States
  • Site:http://www.crcu.org/
  • Phone:+1 281-422-3611
Categories
  • ATM
  • Credit union
  • Bank
  • Car finance and loan company
  • Financial institution
  • Financial planner
  • Mortgage lender
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–6pm
  • Saturday:9am–1pm
  • Sunday:Closed
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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