Ashley, that was working on 8-20-20 around 5:45pm rudely declined to turn the pump on so I could fill up my tank. She said I had to put my card in before the tank could be turned on. I work at a bank and do not pay at the pump because of high fraud situations I see on a daily basis. She said I would have to give her my card to hold while I pumped. Again, I would never give a stranger my card to hold while pumping gas. Once I questioned her statement, she tried changing her story when she seen that I was upset. You lose my business Shell! Hire better people!
Love this gas station! Today I was saddened to see the cashier wearing gloves instead of sanitizing his hands in between customers. He is handling cash as well as handing me a cover for my coffee. He is keeping himself safe but not his customers. That is what gloves do. A few days earlier he was eating at the register with his gloves on. Clearly he does not know how to use gloves. I hope the owner understands that he is putting others as risk by not educating his staff AND providing the with hand sanitizer.
- Address:1515 US-72, Athens, AL 35611, United States
- Site:https://find.shell.com/us/fuel/10010298-1515-us-highway-72-w
- Phone:+1 256-232-8166
- ATM
- Gas station
- Convenience store
- Restaurant
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
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