One lady was out due to a family situation so my close was not smooth at all. I didn’t even receive a final cost to close so had to write an extra personal check at the closing. Then when they sold the servicing to someone else they accused me of not paying, when I did. They threatened to put it on my credit report when their records were wrong. Shelly in Auburn was quick to help but I don’t need extra headaches in life.
Terrific customer service. I closed in about 45 days and had non stop help and support from them. I would strongly recommend for any closings in or around Maine.
Shelley was great! The online process was simple and let us get cleared to close 8 days early! They we’re communicative and on top of everything! The level of personal interaction and support makes them a go to lender!
Shelley Kennagh was phenomenal to work with. She kept in constant communication with us throughout our refinance and worked tirelessly from start to finish. Thank you so much for a great experience.
Shelley is amazing! Very responsive, timely. Her and her team made this as smooth a process as possible!
Excellent lender very clear and precise, it was an easy process.
Great service.