One of the personal bankers, Katie, provided really great service today. She turned a really negative experience with the bank in general into a very positive experience.

After spending 5 days on the phone running around in circles I finally take time off work to get my issue resolved at this branch. Only to find out there is nothing they can do to help go back to customer service. This banking institution sucks!

Friday afternoon 1 teller inside 8 ppl in line. Really? This is why I am NOT a bank customer but a credit union member.