James and his staff are great welcoming people. I came in thinking I had good coverage and ohh man was I wrong until James explained it all in detail. James made sure I had all the discounts included in my policy and even let me know I could get a greater discount for switching my Home Insurance, gave me a great rate for my budget. I now feel very comfortable driving knowing Im covered in my Auto and My home as well. Definitely stop by and have James and his staff go over your current policy, they will expose any gaps in coverage you might have.

Moving to Houston in January from California.Being a prior State Farm customers. I contacted any State Farm Houston agent I found on Google. The first agent was not so helpful. Then I contacts James Banks office and spoke to Jason Hill.Wow he was so helpful, very patient and provided detailed information, I needed to get my auto and renters insurance quote and setup. Then a week later he followed up with a quick call to ensure I was all set and if I needed anything. I highly recommend this agent if you need auto and renters insurance.

Amazing customer service! Affordable coverage on auto, life and home insurance. Everyone there is awesome and respectful. I would most definitely recommend speaking with Jose, he explains everything thoroughly and makes sure you’re satisfied with his service. Really helped me understand what I was getting. I wouldn’t choose any other insurance!!!

Excellent customer service.. their always pleased to help you with anything you need

Great places very friendly staff thanks for all the help

Quality service really cheap & dependable

They save me money

Great customer service! Love the hospitality, Berenice & Jasmine were great will highly recommend to friends and family.