Great bank! Awesome customer service. I really like this bank because when I call, I get a real person and not a machine telling me to push 50-11 buttons and then leave a message.

Worse bank ever , I called them to see why my cash out didn’t work for cash app and I was very hostile about it because I did directly to my account. They told me the money was going to be in my account the next day which would’ve been 2 days until I received my money. The same day I called them which was yesterday I looked in my account later that night and the money was in my account. Although they told me they didn’t have the ability to make it go quicker which was a lie. That’s not the worse part now my card is being decline at every merchant , ATM and the bank. I don’t know if they closed my account with the money still in there or what but they don’t even have a 24/7 service.Also the bank is open at the main office in New Roads today 8-12pm and they don’t even have a way to contact them today. I would have to wait until Monday for a resolution on my money and that’s just unacceptable.