Tom Lane - State Farm Insurance Agent
116 W Bethalto Blvd, Bethalto, IL 62010, United States
Review №1

I've been with Tom Lane state farm since I was 18. They have taken care of all my insurance needs. Recently my brand new vehicle, when with less then 500 miles it was hit by road debris from a truck that lost his load. First time ever making a claim made painless thanks to Mrs. Vicki Broyles. Highly recommend going up to, and talking to them. They are there when you need them! Friendly and proactive in helping you.. thanks again Vicki!

Review №2

We have been with Tom Lane State Farm for a number of years and I can't say enough great things! Sherri is amazing to work with and always has our best interest at heart. She ensures that our plan is what we are looking for and grows as our family does. Thanks!

Review №3

Garett is amazing! I called no less than a million times to compare rates at different companies and he was so patient with plugging in different scenarios. For our needs (Home and Auto), State Farm provides the best protection at the best rates. And I trust that Garett will take care of us when we have a need to file a claim.

Review №4

Switched about 3-4 years ago to this agency. LOVE everyone in this office. Super professional and helpful. Family atmosphere. And the Tom Lane chapstick is the best!!

Review №5

The gentleman who sits in the front office is a gem to work with. He is very detailed in his approach to reviewing insurance policies, gives great advice, and is always willing to help. The entire office is great to work with!!!

Review №6

Tom and his team are always prompt and professional with their assistance. They are a great group and I couldn't imagine not having Tom Lane State Farm as my home owner and auto insurance carrier.

Review №7

We have been with Tom Lane for over 15 years. Been thru several agencies before that but the people that work with Tom are the best.Vicki in the office has always been helpful in explaining changes and updating policies as life changes.They are not the cheapest however you get what you pay for. Absolutely worth the money.

Review №8

We have all of our auto, fire and life insurance with the Tom Lane State Farm Insurance Agency. They are very concerned with our needs and welfare. They are prompt in answering our questions and they know the correct answer every time.

Review №9

Sherri is the best to work with! She is excellent at what she does and very helpful.

Review №10

Called and got some great assistance from Garett. The customer service was great.

Review №11

Tom is a fantastic agent! He’s community involved, personable, and very knowledgeable. If you’re looking for insurance in the Bethalto area, give Tom and his team a call today!

Review №12

Very attentive to details couldn't be happier would recommend to anyone

Review №13

I have been with this insurance company for many years and have always had great service. I refer all my family and friends.

Review №14

The agent and staff at this office are super amazing and helpful with anything you need!

Review №15

The team is fantastic and very friendly. Highly recommended.

Review №16

Always there for your Insurance Needs! Great Customer Service ! #1 Agent!

Review №17

They went out of their way to be helpful

Review №18

Great to work with! Great rates!

Review №19

Got a quote back very quickly and am saving a lot of money. They made the process easy and were very professional! Happy to be back with State Farm!

Review №20

Amazing staff and agent!

Review №21

They take great care of us at Tom Lane State Farm!

Review №22

We have been with the Tom Lane office for almost 10 years with our homeowners and vehicle policies! They are amazing! Staff is always extremely friendly and willing to help with anything.

Review №23

I have been with this amazing team for almost a decade. They have always been exemplary with their customer service with any question, their availability, and how courteous and polite they treat you. The haste and level of information they can provide is superior above all the rest.

Review №24

Tom and his team are fantastic. They listen carefully, work hard to understand your needs, and explain everything very clearly. Highly recommended!

Review №25

Vicki was very helpful to me getting home owners insurance set up for my brother’s house, which I inherited through his estate. She even remembered me after a month when I called to get it started. I’ve had State Farm on my house in Florida since 1980.

Review №26

Awesome Team to work with!!

Review №27

They helped me get back on track with my insurance

Review №28

We have been with their office for your sometime and have been satisfied with the service. The employees(Janette) goes above and beyond to take care of the clients.I highly recommend the office of Tom Lane State farm.

Review №29

Best customer service in the business! Very personable staff ,almost like visiting Friends as apposed to just being agents!

Review №30

Very responsive and friendly group.

Review №31

Best of the best!

Review №32

Great people! Awesome and easy to work with. Highly recommend!

Review №33

I find that the Agent and his staff are very proficient and go the extra mile to help in processing any claims that I have had. I'm so glad that I transferred to the Bethalto Office, after my agent of over thirty years passed away.

Review №34

Called to get some quotes and Sherri Piar and she was amazing. If you’re looking for someone passionate and willing to help, get ahold of Sherri.

Review №35

Awesome staff!!

Review №36

Very nice people that work there and help you out

Review №37

Great service and friendly staff!

Review №38

I love the people there

Review №39

I regret ever giving this Bethalto office my bussiness. They wrote up my flood policy wrong and has cost me $5000 more than i should have been paying. When i informed them i never got a call back. Ill be getting a lawyer today.

1 Photos
4.9 Rating
  • Address:116 W Bethalto Blvd, Bethalto, IL 62010, United States
  • Site:
  • Phone:+1 618-377-8912
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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