Auto loan rate quoted to me was significantly higher than other lenders. Sat down to calmly explain a minor mistake in my credit report ( I have mid 700 scores) to a rep. She called a “manager” on the other line, and wasn’t willing to even look at my credit report or listen to my concern. Was quoted a Full 3% points LESS by a local competitor so I took it. If they aren’t willing to listen and work with customers on a case by case basis , then what’s the point of these people having jobs ? Very disappointing.
Great place to bank. Friendly staff!
New account holder: I am new to IU Credit Union so far I am very happy and satisfied. #jointaccount #yay
The Ellettsville IUCU is great! Always great service from everyone I work with from cashing a check out setting up a new account.
IU credit Union is my second favorite entity to bank with my first is chase lol
Great service.
Very professional
Friendly, usually quick.