Absolutely awful. No customer service, no customer loyalty, no common sense. They just lost a longtime customer and a potential client. Good job running your bank into the ground. We should have let you fail years ago!

So BMO Harris in general is awful. They closed out the checking account I get my bi-weekly paycheck deposited into for no reason at all (still couldn’t give me a reason and tried to blame me for it), the people in their call center were SO RUDE to me claiming they had no record of that account at all, then when I spoke to someone competent enough they still did nothing to help me fix it because they said since it was a Friday I had to wait until Monday to do anything since Friday isn’t a business day (?!?) even though I reported it at 6 AM on my drive to work!!! Now I am banking with a wonderful credit union, and have been trying to close my account with BMO but every single time I go to this branch the banker is “on lunch” or “on a call” and can’t help me. Listen I commute to work and the bank isn’t open before my shift and I get off at 5 and this bank closes at 5. I have gone on my own breaks and lunches to get this taken care of and every single time they tell me they’re busy. Banking with BMO has been the WORST customer service I have ever received and they are messing around with peoples money and livelihoods.

Slowest service ever

Best service ever

I will never accept another BMO check again. Worst bank ever.