Frankly, I love this location. Everyone welcomes me when I walk in. I am always offered a refreshment if I have to wait or sit with a banker - and everyone takes care of me with a smile as if they are truly happy to help. I love the fact that they have a network with ATMs on almost every corner - as I don’t always have time to stop by. I love BMO :)

Our visit to Bmo Harris in Bonita Springs was great Impecable Service and Friendly took Care of Everything For Us Thank You

The personal banker made an appointment with us and was 45 minutes late. No apology and although she did help us with the matter at hand I would not recommend or return to this branch.

Had a great experience dealing with retail Banker yulian Perez opening my account and setting up on line. He was knowledgeable and confident in his information. He restored my confidence in BMO HARRIS as i had a discouraging experience with head office being disorganized when applying for a Heloc(line of credit)Great job...as well manager Dustin will always follow up.

I met with the branch manager to discuss a few options for my financial future. We had a holistic conversation in which he provided me with a couple of solutions that would save me money and earn me better interest at the same time. I left feeling happy and satisfied with my relationship with BMO Harris bank. Will definitely recommend to all my friends!

Recently I had a very positive experience over many days with the Branch Manger Dustin Broxson. I have been a long standing customer of BMO Harris Bank, & specifically Harris Bank. I had problems depositing checks online & some other online problems (BMO has updated online system). Dustin invested the time internally to call organizations who could trace my deposits & ones not clearing bank. Dustin was extemely professional, thorough, intelligent, cares about customers and helped me resolve problems. Dustin is excellent, is appreciated and represents BMO Harris is a very positive manner. It is quality team members like Dustin that makes the BMO Harris touchpoint successful and the reason there are branch banks not forcing customers to have to deal with an unrulely, sometimes undependable & frustrating online world. Hiring quality team members who cares about customers is what it is all about.

We asked for a Personal Banker and was told “I see if I can find one take a seat.’ After a little while a teller asked if we were being helped and she went and got a young man to help us. In a private room he did half of the transaction and sent us to a teller to do the second half of it. She tapped away at the computer then asked us what we’re we trying to do and I had to tell her what had to be done. She was very vague and did not instill any confidence in us at all with this transaction. We felt like we understood what had to be done and than she did.This is NOT the Service we usually get from our BMO Harris Bank Personal Banker up north or what we expect from BMO Harris Bank.This is not first time we have received this poor service at the BMO Harris Bank branch in Bonita Springs.

One star is too much. Personal banker went to lunch while I waited.