Called in from a referral, was informed of two office locations which makes it easier on me if I ever need to go in person. Staff was very friendly on the phone, patient with my questions and efficient to handle what I needed. Highly pleased with my experiences through this agency.

Chris and his team are highly capable, extremely compassionate and very knowledgeable. Handling the myriad of insurance needs that my family has, Chris has never skipped a beat and I feel well cared for. Peace of mind is so important when it comes to this field and I have that with Allstate and Chris Cichanski.

Outstanding service! My agent went above and beyond in making sure I had the right coverage for my home at the best price possible.

Tonya Almquist was a pleasant surprise. She was very knowledgeable, professional and efficient. I am in the process of financing a new home, and Tonya was able to facilitate a policy quote on my behalf with the bank underwriter in less than 20 minutes. The last time we financed a new home, the process took days. I will definitely be moving all my policies to her Bothell Allstate office! Thanks again Tonya!

Cancelled my auto policy on one of my cars and was never refunded my premium due for the remaining period. Lost hundreds of dollars...