Fieldstone Credit Union
395 N Kinzie Ave, Bradley, IL 60915, United States

Review №1

I have been a member of this credit union since I was a child. I'm talking 50 years. I have never had a bad experience and the staff has always been friendly and very helpful. I wish more establishments would model this organization and the friendly employee's. They represent what customer service means.

Review №2

They have always been great and friendly. I have been with them for over a decade and not many issues. Great job!

Review №3

I've done my personal banking here for years. I have had nothing but wonderfulexperiences. Friendly staff AND very helpful every time!!!

Review №4

Fieldstone is one if the best credit unions in Kankakee County. They provide phenomenal customer service, they have great rates on loans and credit cards and go above and beyond in our community. If you are looking for a bank who is family friendly and meets your banking needs. From mortgages to a simple savings I would definitely recommend them.

Review №5

I have been with FCU for 10 years, always friendly and easy to work with, great staff and knowledgeable

Review №6

I’ve been here a long time and I’ve always experienced great customer service! Anytime I’ve needed help they always have someone to walk me through every step and explain exactly what is going on.

Review №7

Showed money was in my account. Withdrew the money and now my account is in the negatives. I asked why my account was in the negatives when it showed the money was in my account and received the answer of, "our systems are down at that time". I banked here for over 3 years and not once was told that their systems are down at night. So now because of their mistake I have to pay back money that was in my account. The teller also laughed when I confirmed that I had to pay the money back for their mistake.

Review №8

I have been banking with Fieldstone for a long time. I have had several loans through them as well. Friendly service and great rates. Love this bank!

Review №9

If you're self employed I wouldn't advise going to this bank. They have no idea how to read the tax forms. I applied for a car loan and I wrote off my truck which is legal to do. Yet they are trying to tell me the truck payment came out of my net income. I had my tax lady send several documentation over and they still couldn't figure it out. I've never been treated so unfairly.

Review №10

I can not stand this place OR THEIR TERRIBLE CUSTOMER SERVICE!!!! I lost my debit card Ann had gone in and told them I needed a new one ordered 2 days BEFORE thanksgiving. They said it would take 2 weeks. Okay that's fine. 2 weeks goes by and they tell me just give it a few more days because the holiday. I again said okay. Then go in 4 days later just for them to tell me is HAS NOT even been ordered yet!!!! So they tell me they are going to rush it and that it should be here within a couple days. My card still isn't here and now they tell me they once again DID NOT put the rush so I have to just wait til it comes in the mail!!!

Review №11

This place feels like they are entitled to a 300% return by charging a $30.00 insufficient fund fee if you overdraft $0.01 in your account. Now tell me, how does it make since to charge someone that has no money more money to make their account go further in the negatives. Smh let's not forget banks have always been the problem in this country and they still are the single biggest group of greedy, money hungry thieves, In today's modern America. I'm ready for bitcoin to take over so that all these moronic bank employees will fall to their face from their high horses. Horrible experience every time I deal with someone from this credit union. Btw I work in the financial industry have many friends that work for bigger banks and have yet to be treated like I have by this tiny loan shark of an office called feildstone credit union. Closing out account this week.

Review №12

I have been with this bank over 18 years.Great service, in and out, friendly, they know your name when you walk in. gives u an umbrella when it's raining and a cold bottle of water when it's hot out.

Review №13

I have been a member for over 9 years

Review №14

Been a member for a long time. Staff is amazing.

1 Photos
3.9 Rating
  • Address:395 N Kinzie Ave, Bradley, IL 60915, United States
  • Site:
  • Phone:+1 815-929-1870
  • ATM
  • Credit union
  • Car finance and loan company
  • Mortgage lender
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:7am–5:30pm
  • Friday:7am–6pm
  • Saturday:8am–1pm
  • Sunday:Closed
Service options
  • Drive-through:Yes
  • Wheelchair-accessible entrance:Yes
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