The service from the young kady at the xash register was wonderful, however , the manager has serious customer relation issues. She was very rude , unprofessional at best. She was " nice nasty" and I wanted to go in her throat. I'm a big Dunkin Donuts customer meaning 3 times a day at least customer. From. Portland Ave to Monroe Ave to Henrietta , and I would rather go in the hood on Monroe Ave anyday than deal with the "I didn't say anything" attitude , that's how people's life change...LOVING Portland Ave ALL DAY LONG , for real.