While filing my first years taxes (outside of being eligible to be claimed as a dependent by my parents), I became quickly overwhelmed with all that the process entailed—as well as my obvious lack of knowledge on the subject. My mom referred me to Shirley, which was a recommendation I knew I could feel confident about as she has gone to Shirley for her own tax purposes for years. Not only did Shirley complete the requirements that allowed me to file my 2018 taxes in a timely manner, but her patience and demeanor when dealing with someone so oblivious to the matter left me with absolutely no inclination to worry. While Shirley’s kind and friendly demeanor was comforting, it was merely an added bonus when compared to her professionalism and knowledge regarding finances.