Bank of America (with Drive-thru ATM)
5649 Burke Centre Pkwy, Burke, VA 22015, United States

Review №1

Terrible Customer Service. Vice President Assistant, was a very rude and careless person and she didn't know her own job. Site managers should delegate jobs to the right people. I almost quite banking with BoK. However, my wounds were healed by another branch.

Review №2

Nice staff and great ATMs.

Review №3

Only 1 associate and a big line day February 3 time 16:40.

Review №4

Terrible customer service. My mom went in one day and received terrible treatment from a representative. A teller/representative refused to help my mom because she spoke to her in Spanish. My mom asked for help in Spanish because she heard that woman greet another customer in Spanish saying "Hola", so she had reason to believe the woman knew Spanish. The woman flat out refused to help her and told her supervisor/coworker that she did not want to help my mom. My mom knows English and understood what they said about her.

Review №5

Too bad there aren't NEGATIVE STARS so I could give this DUMP the review it truly deserves. These people don't know anything about customer service. I can't tell you the number of times I've been here and they have a long line and ONE -- ONE - teller behind the desk. Other people have voiced similar complaints while in line. You go down to PNC and they have two or three tellers.I have better things to do than wait in line 10 minutes for a simple transaction. I guess these cheapskates are saving a buck by not having customer service readily available.Do yourself a favor and open your account somewhere else unless you like standing in line and being ignored.

Review №6

It's convenient. Red, white, and blue are my favorite colors.

2 Photos
2.2 Rating
  • Address:5649 Burke Centre Pkwy, Burke, VA 22015, United States
  • Site:
  • Phone:+1 703-764-5240
  • Bank
  • Financial consultant
  • Financial planner
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Drive-through:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
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