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BB&T
6045 Burke Centre Pkwy Ste A, Burke, VA 22015, United States
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Comments
Hy
Review №1

The worst customer service ever.

Am
Review №2

Don't waste your time here, go somewhere else. You are considered important until they think they can get something out of you. Once they think you're no longer good enough to bait, they disregard and don't respond to emails or calls. TERRIBLE!

Ke
Review №3

The staff here has always been very friendly and helpful!

Ch
Review №4

...Say good customer service is NOT important for a small banking branch, such as this BB&T in Burke VA. If BB&T disagrees with me, then I'm giving this branch just one star and it is for the free checking account. Tellers here exhibit extremely poor quality in Customer Service, unfortunately, they are the only people I'm seeing every time there. I don't think I will be using BB&T much longer and solely because this branch has... let's say, unethical workers. Therefore, I won't be needing the free checking account anymore, so zero star is what I am actually giving. However, Google says I cannot give "0". I have no choice but giving one.

An
Review №5

Poor customer service. Lack of employee compitance and professionalism.

Be
Review №6

I never had any trouble banking here for several years.

Ki
Review №7

Always professional, kind and helpful!

Information
3 Photos
7 Comments
2.6 Rating
  • Address:6045 Burke Centre Pkwy Ste A, Burke, VA 22015, United States
  • Site:https://www.bbt.com/locator/search.page
  • Phone:+1 703-249-0130
Categories
  • Bank
  • Car finance and loan company
  • Financial planner
  • Loan agency
  • Mortgage lender
Working hours
  • Monday:9am–5am
  • Tuesday:9am–5am
  • Wednesday:9am–5am
  • Thursday:9am–5am
  • Friday:9am–6am
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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