Bank of the West
109 E 7th St, Carroll, IA 51401, United States

Review №1

Here's the opinion I wrote in my exit letter to this bank, "I'd like to say that I enjoyed it while it lasts, but we all know that isn't true. I didn't enjoy it at all. From the very first meeting when Tonya knew that my 6-year old daughter was out in the vehicle crying because of pain from an operation she had just had and her not allowing me to leave without hearing the entire pitch on your products, knowing that she was there, witnessed a phone call with her crying and most importantly, her broken promise to allow me to stop in and sign documents to open quickly, then leave, to the constant abuse of the funds I was depositing there, racking up substantial overdraft fees, then likely subsequently using that very scenario as the basis to close my account, it was without any doubt the most miserable customer service experience I have ever encountered." I mean, there are LOTS of banking options. Don't choose this one.

Review №2

I am very disappointed by the $35 fee for overdraft as I made a deposit by the end of the day.

Review №3

Freindly service.

1 Photos
2.4 Rating
  • Address:109 E 7th St, Carroll, IA 51401, United States
  • Site:
  • Phone:+1 712-792-4397
  • Bank
Working hours
  • Monday:9:30am–4pm
  • Tuesday:9:30am–4pm
  • Wednesday:9:30am–4pm
  • Thursday:9:30am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9:30am–4pm
  • Wheelchair-accessible entrance:Yes
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