After waiting in line for 20 minutes for one person (who was already being serviced when I arrived), I asked if I could make a deposit to a checking account. Sarah, the teller, obnoxiously said I could not because it would take 20 minutes. I had already waited 20 minutes! There were now 2 tellers (there had only been one for most of the time I was waiting). I was going to deposit a Rather large check. Now I plan to close my checking account and avoid this pretend bank branch like the plague. It’s an absolute joke. It had amazing service when we opened our account years ago. I hope the other tellers have a better tact than Sarah.

Rude customer service over the phone.

I was in middle of sending message but was kicked out.