I called Glenn Prather and company on a recommendation from a friend. I also filled out a form on their website over the weekend. Chris K. from the Austin office called me Monday afternoon. He immediately understood the complicated and urgent tax problem after my first phone explanation. Within 24 hours he again responded with a reassuring and helpful written professional explanation. This is the kind of superb professionalism, knowledge, and helpfulness that we should all aspire to. Extremely understanding and helpful!