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TCF Bank
900 W 78th St, Chanhassen, MN 55317, United States
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Fr
Review №1

I have been a TCF customer for as long as I can remember, but I have recently had two absolutely horrible experiences...1. Shortly after my husband and I got married (December 2017), we opened a joint checking account. For some reason, my name was mysteriously taken off the account without my knowledge in March 2020. I did not find this out until I went to print off bank statements to apply for a Real ID and realized my name was not showing up. I stopped by the office and nobody knew what happened. The manager said she would follow up with me later in the week, took down my cell phone number, and I still haven't heard anything (nearly 2 months later).2. We were just charged a $37 overdraft fee because they took nearly 1 week to process my husband's paycheck (new total was showing up in digital banking app almost right away, but wasn't processing), but 2 days to process my credit card payments.We are switching banks immediately. Very frustrated.

Ca
Review №2

This place is a joke. I went to cash a $100 check and Indra the teller first tell me then in order to cash the check it will be a $4 dollars fee. When I say why, she say just to give me the money; I say fine with the $4 then she goes and say it will be a 20 minutes waiting for just cashing a check at the window, a check from this bank. Stay away of TCF Bank. They should not be in banking business if they don't know what are they doing. There are way more banks with great customer service and no fees and way more efficient then TCF. Stay away!

Mi
Review №3

I recently had fraudulent activity on my debit card. I stopped by to make sure that everything was being taken care of and the teller, Indra, was extremely kind and helpful. Today my upsetting situation resulted in a positive experience. Thanks Indra!-Mike

Je
Review №4

Janna is the best.

Ro
Review №5

Awesome location and awesome customer service.

Br
Review №6

My family has been banking through this TCF for almost 17 years, and I've never received less than great service! The tellers are knowledgeable, efficient, and kind. The management team is great, and always willing to help explain anything you may not understand on your account/statement. I'll be sad if I have to move, and I hope I find a bank with as great of staff as the Chanhassen TCF!

No
Review №7

Tellers Are Fine But The Woman Manager Is A Lying Thief. I Closed My Account Because Of This Manager And Will Never Be In Again.Sorry TCF That One "Management Official" Made You Loose A 6 Year Customer.

Jo
Review №8

TCF seems like an old-school bank with some rigid policies, but the service here has been friendly and the lines manageable.

Bo
Review №9

The service is great and helpful with any questions about your accounts. Love banking there!

Information
7 Photos
9 Comments
3.6 Rating
  • Address:900 W 78th St, Chanhassen, MN 55317, United States
  • Site:http://www.tcfbank.com/
  • Phone:+1 800-823-2265
Categories
  • Bank
  • ATM
  • Loan agency
  • Mortgage lender
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–1pm
  • Sunday:Closed
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Cash advance:Yes
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