United States Postal Service
7730 Laredo Dr, Chanhassen, MN 55317, United States

Review №1

I really like this post office! The staff is always so friendly! Would recommend if you live in the area to stop here! I have been to this post office countless times over the past few months and it is always a positive experience.

Review №2

Robert, who works here, gave me a positive experience. Dry courteous, helpful, great attitude. Completely different than other post offices where I am the inconvenience to the employee. Thank you Robert

Review №3

Always a pleasure to stop in here. The customer service is kind, attentive, and very friendly.

Review №4

Awful, awful experience. Would give it negative stars if possible. Got a notification that they were holding a package for me. Called and verified. Went in and the super, super slow old lady at the counter wouldn’t even check to see if it was there. Couldn’t verify where my package was or give any info. Just said it wasn’t there despite my verification by calling and the email I received. Absolute joke of a business. How can USPS have been delivering mail for hundreds of years and still be completely inept at it???

Review №5

A very good post office, even more so than the ones I usually rank 5 stars! Open early and super friendly.

Review №6

The people at this location are ALWAYS so happy, friendly, and incredibly helpful. They go out of their way to notice when lines begin to build and bring some help from the back. To me that shows real team effort to provide outstanding service! Thank you!

Review №7

Always are friendly, nice place to have a PO Box

Review №8

Refused to take my register flat rate boxes. "Too much work" is no excuse.

Review №9

I went into the post office to ship something for the first time in my life. I gave the worker (Robert) my package and the weight was wrong so he told me I had to re do it. He also accused me of “trying to rip off the post office”. Robert was a huge as*hole throughout the whole process.

Review №10

Love this post office! I enjoy seeing the people who work there. Always brightens my day!

Review №11

I went in to get an envelope for my new business. The people there gave me a ton of info on shipping and all my options. I am so thankful for their incredibly helpful, friendly, and courteous customer service!

Review №12

Best, most personable small P.O. anywhere! Love the holiday spirit our postpeople bring to the busiest times.

Review №13

Best post office, or shipping store I've used in the Twin Cities. The people who work there re awesome. Always pleasant. Always fast. They don't try to up sell you like UPS.

Review №14

There are three employees at this location that are really very good. One guy who you don't see out front that often is not very knowledgeable about the products that are available and usually has to ask a coworker for help. They have this ancient faded sign that tells where the line starts (there's always s line) can't you come up with a more prominent sign so people actually notice it?Even the best employees can't make up for the fact that this is the U.S. postal service with its overly cumbersome rules and regulations, endless questions and archaic processes. Doomed to eternal slowness!!

Review №15

So helpful and kind!!

Review №16

Robert is the man. He is always super friendly and efficient when I am there. Best postal worker I've ever come across. I always hope that when it's my turn in line, I'll end up at his counter!

Review №17

I rarely post reviews on here, but Robert at the Chanhassen Post Office was very knowledgeable, friendly, and personable with everyone I saw him interact with. So I wanted to give credit where creit is due, keep up the good work and thanks!

Review №18

Bad customer service and there is no way of dropping off a pre-labeled package (only tiny envelopes). People behined counter ignore you.

Review №19

Mary did great!

Review №20

My packages always state they're delivered or left at my front door when they're not. My packages will also state that I picked them up at the office, when I did not and says that it's signed by me however the last name is wrong. Drivers also never ring the doorbell, especially when you're home. Also they never leave you slips if you missed them EVEN when you're home! This has been an ongoing issue within the past four years!! How many more escalations for countless orders does this need to go on for? I wish everyone dropped USPS and used other couriers good heavens!

Review №21

The workers at this post office are always friendly, respectful, patient, knowledgeable--and have a nice sense of humor. The best post office to stop at if you need stamps, to send a package, or anything else.

Review №22

Always have been nice and helpful answering any questions or shipping concerns!

Review №23

They do their job OK and are perfectly able to ship a package for you. The issue arises if you have a question or there is a problem. They are pretty unhelpful and a bit rude. I'd say they are on par with the DMV on a rainy Monday as far as customer service. There are other options in the area and I would suggest those. Unless you accidentally trip and stumble into their office with a package that happens to have USPS postage; avoid.

Review №24

I went here once. The parking lot is amazingly small, maybe enough for 10 cars and for a place the size of Chanhassen, that's just not enough. The line was massive and out the door, luckily I only was dropping something off. The parking lot has so many blind spots that I was nearly hit twice just trying to leave. If you need to use a post office, go to Eden Prairie or Chaska.

Review №25

Good location but because of growth of the city , they need another location as well as self service options at Laredo st. Location.

Review №26

Terrible service!! The workers are so rude and incredibly slow! They don't even deserve 1 star!

Review №27

They weren't helping

Review №28

Google search said this location was open until 7pm. Spent 30 minuets driving there only to find out it closed at 4:30.

Review №29

I need my regular mail carrier (Rick) back ..! Things seems to fall apart when he is on vacation..

Review №30

Friendly efficient people, just not a lot of them so if you hit a mini rush there will be a wait

Review №31


Review №32

Pieces of garbage that don't care about customers, the whole USPS service just sucks, if your mail arrives late or damaged they don't do anything about it, they'll just blame it on someone else, i thought people that do this for a living would care about there customers, sheesh

Review №33

Hours are poop

Review №34

Not the best office.

12 Photos
3.5 Rating
  • Address:7730 Laredo Dr, Chanhassen, MN 55317, United States
  • Site:
  • Phone:+1 800-275-8777
  • Money order service
  • Logistics service
  • Post office
  • Shipping and mailing service
Working hours
  • Monday:Closed
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8:30–10:30am
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