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Apple Federal Credit Union
3915 Centreville Rd B, Chantilly, VA 20151, United States
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Comments
Am
Review №1

Amazing experience at this branch. Very clean and nice looking branch. Managers and staff were helpful and quick to process my transaction. You can print a card at this branch too! I'll have to bring back my coins to use their coin machine too. Great branch would definitely go again.

Pa
Review №2

I visit this branch two times a week and always have a great experience!!!

Na
Review №3

Saul was very helpful. It's been a while we're I encountered someone so professional, kind, and resourceful. He was so patient with the process and took the time to help download the Apple federal credit union app on the cellular device. Also, made sure all of our questions were answered. Thank you again.

vi
Review №4

Apple fcu is a bank that consistently focuses on outstanding customer service. If you don't appreciate there service to the fullest, go right across the street to bank of America and look at how they treat customers and you will be running back in a heartbeat. I always have a great experience Everytime I enter their branches.

Ga
Review №5

The people who work here are very nice. There aren't many banks these days that offer checking accounts with a balance. If you can join this credit union, I highly recommend it.

Br
Review №6

I walked into the Chantilly branch this morning to make two cash deposits. There were two tellers working, only one window open. I waited in line, as I was the next customer, at which I was greeted by the teller. The teller was processing my first transaction, and noticed that I had change for the second deposit, and asked that I use the coin counter. As I walked over to the coin counter, another customer approached the teller that was closed, and was waiting for me to finish. When I finished using the coin counter and walked back to the counter, the teller had completed my first transaction, and was working on the second transaction, which was for approximately 1,500.00. I noticed I was short on the coins and quickly ran out to my car to get the difference. When I arrived back, the customer in line was being processed, as my 1,500.00 sat on desk.Perturbed, as this was not my first negative experience, I was shocked that the teller took the customer, who was not waiting in the right area, as my cash laid in front of her. Furthermore, the teller stopped counting my deposit, which inconvenienced me, processed the other customer, and then started over to complete my second deposit.Clearly, further training is needed at this bank. When a customer arrives and has multiple deposits, the teller should complete all transactions prior to taking another customer in line. The distance between the teller and my car was about 100 feet. It took me all of 30 seconds to get the difference in the deposit from my car.Very dissatisfied with this bank.

Jo
Review №7

I will never use a traditional bank again Apple Federal Credit Union is Awesome, helpful, I have been a member for years and they have never done me wrong.

Ro
Review №8

Love this bank! They have never given me problems and they always tend to my needs. It's been my bank for over six years and I'm so grateful!

Jo
Review №9

Manager was very helpful while getting my cards Check cards and credit cards replaced after apt caught on fire. Thank you great staff at chantilly as well

Je
Review №10

I have friends who recommended me I will try

Zo
Review №11

Very friendly staff and helpful

An
Review №12

Nice and helpful staff

H
Review №13

Very nice and friendly staff

sh
Review №14

I like this bank the good

Jo
Review №15

Nice / nice

Ma
Review №16

Good service

Aa
Review №17

Never any complaints. Just avoid going on Saturdays, too crowded.

Information
4 Photos
17 Comments
4.7 Rating
  • Address:3915 Centreville Rd B, Chantilly, VA 20151, United States
  • Site:https://www.applefcu.org/
  • Phone:+1 703-788-4800
Categories
  • ATM
  • Credit union
  • Federal credit union
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–1pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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