PNC Bank
3914 Centreville Rd, Chantilly, VA 20151, United States

Review №1

Had a transaction not going through smoothly today. Went to the branch. Spoke to a banker. The banker tried to talk to the branch manager but the manager was busy. So the banker had my phone number and said "Oh, Yeah, you WILL get a followup call by 2pm today."First of all, there was no any call from this branch or anybody from PNC since I left the branch at 9:30am.Secondly, when I called the telephone banking around 3:30pm and was told the rescue cut off time was 12:30pm. So the branch banker either never knew or did not care to share.I won't go to this branch ever, and do not recommend anyone using this location again. It is okay for them to say "I am sorry that I can't help you." so I would know to go elsewhere. It is not okay to screw customers to force the customers to realize this place costs troubles and damages.

Review №2

Tammy is a miracle worker. I recently got married and I'm in the process of changing my name. Most places make this process a headache, but Tammy at the Chantilly branch was so helpful. She even suggest a few other places I should go to complete my name change. I was able to get a new shiny card, with my new name. Thanks Tammy you are a asset to that branch and the company!!

Review №3

This is not just this branch, but more of PNC in general. Don't like a lot of their fees and hidden policies. Won't be using them again

Review №4

I came to deposit cash and check thru ATM but ATM couldn’t read check and didn’t accept my cash. I think something is wrong with this ATM. It was kind of important that I made deposits that day. I had to go to Wells Fargo and they accepted rights away

Review №5

I did wire transfer on July 25th in the branch and prior to that I had changed my account to not get charged if there is a domestic wire transfer as long as i keep certain amount of money in the account. when i went to the brunch there was't enough time for pnc system to update the change (require at least 24h, which i was not aware of) the bank end up charging me $30 wire charge. I called pnc customer service but they did not help me either.when i went to the branch I asked the lady, who did my wire transfer, about my account change and she said "yes everything should be ok and you not going to get charged as long as its domestic". THE BANK NEED TO TRAIN THEIR EMPLOYEE WELL! ITS RIDICULOUS TO GO THROUGH SUCH A THING AS A LOYAL CUSTOMER!Please contact me if you guys care about PNC customer at all!! or close your brunch, so we go somewhere else!!!

Review №6

This is my second time coming to this pnc bank and I had them deposit CASH into my checking account on 9/29/18, the cash should be available right away. Why is it dated for 10/1/2018 when that's a few days away?! I've never had trouble with pnc until this location, any other location I've been to I have never had this issue. Dont think I'll return to this location. Gave it 2 chances and each time mess up with something.

10 Photos
1.9 Rating
  • Address:3914 Centreville Rd, Chantilly, VA 20151, United States
  • Site:
  • Phone:+1 703-464-6100
  • ATM
  • Bank
  • Financial consultant
  • Mortgage lender
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–3pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–6pm
  • Saturday:10am–2pm
  • Sunday:Closed
Service options
  • Drive-through:Yes
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
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