I Bank here for personal and business, and they always go above and beyond what I need. Malcom once certified 11 checks so I could pass out payroll to my guys when I ran out of checks and the new were delayed. I just wanted to give a true review from an actual customer, not one off visits from keyboard warriors.

I would recommend staying far away from this branch if you need to conduct any transactions not taking place at the counter. The reps working the counter are wonderful and professional. However, the individual now in charge of handling more intricate transactions is extremely unprofessional. Unless you enjoy starting your day by being treated in an extremely condescending and sarcastic manner then I would recommend conducting your more intricate transactions at the Durham SunTrust branch located at 4235 University Dr. Only a couple miles away and the people there are professional and courteous.

Not a good business bank, if you have a business stay away especially that branch , bad customer service, false promisess , you will pay fees that you do not know where it is coming from, they seem nice but once you open the account you will know what i am talking about. stay away

A man here notarized a form for me. His small talk included how he thought that Autism is a made-up disorder and that American children need to be beaten by their parents more because Americans are not well-disciplined (he was often beaten by his mother growing up in Nigeria, and he obviously turned out great).

Stay away from sun trust worst bank ever especially that branch they will do anything for you to open an account and after that they do not care, i opened my business account with them back on June 2017 , i paid fees that i do not know what for , i was promised by the bank manager that it will be fixed but of course it did not , if there is a rating less than one star i will rate it