I was in a car accident and we had the same insurance broker. Because she had more money invested in mr. Frehse I was claimed at fault for the accident. Never doing business with him again.
Great insurance company! Courteous service.
If you want any assistance in your insurance coverage, your best bet is to go elsewhere
Constantly get flyers in the US Mail from this agency and other State Farm Agencies near me. It borders on harassment as far as I am concerned. I can see sending a flyer out once a year perhaps from one agency but to get so many from the same company is absurd. I never thought much of privacy when it came to my data but these flyers are generated as a result of my web activity and for the most part as automated. I do. It like seeing government regulations that are restrictive but since State Farm seems incapable of stopping this type of behavior I think it’s time for Uncle Sam to step in. Same goes for robo calls. The source is the same, my web activity. I will NEVER use State Farm for this very reason.
Insured for 20 plus years, never filed a claim; decided to file a claim for major repair after a major storm. Due to high deductible, I had to save up to cover the cost ( you are allowed 2 years from the date of the claim) this Agency called an adjuster to my home and made a report that I neglected my home. Even though, they were aware that I was saving for the extra money needed to repair the home. I thought that was in poor taste, I used them for over 20 years and they could not wait until I saved enough money to cover the repairs. The 2 year time period was not up, I had 6 months left. I went to the office and was looked in the eye and was assured that that was just procedure and not to worry. Guess what, I received a cancellation in the mail the next week! Called and got more lies and tall tales. Use them if you never intend to file a claim! I was warned not to file a claim with StateFarm; because once you do; they will cancel you. ITS TRUE. THEY NEVER TRIED TO HELP ME; SUGGESTED I CALL HIS BUDDY FOR A LOAN AT THE BANK. STAY FAR AWAY. THEY DO NOT CARE ABOUT YOU IF YOU NEED THEM.
I have worked with this team professionally and personally for insurance since the 1990s. They always uphold standards of excellence! HIghly recommend
We have used Frehse Insurance for all of our insurance needs for more than a decade. There awesome on the phone and very service oriented. Highly recommend.
We went there to get home & auto insurance. They were all so very nice and very knowledgeable. We laughed so hard with them while we were there. If you need insurance and you want a good insurance co. come to Bill Frehse @ State Farm Insurance Co. on Folly Road.
Very disappointed with my service from this office. Moved here a few months ago and tried to get my policy transferred here from an upstate representative. They failed to process my policy transfer TWICE! And when I called to follow up on it they gave me the run around and tried to blame the other upstate office. Very unhappy with how I was treated.
Kacie and Stanley are the best!! Love them
Great customer service.
They go above and beyond for their clients. Thank you!
I found the process to be easy and effortless.
Very helpful staff!