The two ladies that helped me treated me like I was an idiot because I do not have a drivers license or a passport. They simply could have stated that I needed a primary ID in order to obtain the document I wanted. They did NOT have to be compeltely patronizing and act like they couldn’t believe I was telling them the truth. It’s so disappointing to see the faces at the front of the company handle a situation so poorly.
Inconsistent staff that often seems like they do no know what they are doing.
People are so kind