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Waterman-Neely Insurance Professionals Inc
110 W Walnut St, Chatham, IL 62629, United States
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Comments
li
Review №1

I live out of state and recently purchased a home and Michelle was able to answer all my questions and and coverage was explained thoroughly. The policy was issued same day. I would refer others to their office.

Be
Review №2

Let's be honest. Do any of us like considering the massive amount of decisions necessary to set up insurance? Michelle does! I was able to save a lot of money on my car insurance. She provided personal friendly service and good communication during the sometimes stressful process of changing insurance providers. I have plans that are tailored to fit my specific needs because Michelle took the time to ask questions and find the plans that worked best.

Ke
Review №3

Unbelievably helpful. All pertinent information to help us make a very important decision on what insurance company would be the best fit.Remember, the cheapest monthly payment is not always the less expensive payment over the long term. Sometimes, (in my brain) all the time, peace of mind is number one.Waterman-Neely is a very professional yet down home insurance brokerage house. They will help you find your perfect insurance company. Keep up the great work Michelle. I hope I spelled your name correctly.

Ka
Review №4

Marc is always available should we need him for home or auto insurance questions. If we need any other questions answered, he’s always there to lead us in the right direction.

to
Review №5

Great service and insurance products! Friendly staff too.And Michelle Neely and Co. are also Dave Ramsey Endorsed Local Providers (ELPs).

Jo
Review №6

They are incredible!! Feels like they are part of your family and only want the best for you!! Have been a client of theirs for many years and plan to be a client for many more!!

Ad
Review №7

Michelle has always been very easy to work with, and she always makes sure we have all of the coverage we need.

Jo
Review №8

Michelle has been more than helpful in my search for the right insurance that fit my needs, she went above and beyond in all aspects of the process. I would definitely recommend Waterman-Neely to anyone who is currently searching for an outstanding insurance provider.

Ka
Review №9

Michelle came as a recommendation after I expressed concern about my current Auto/Home Insurance cost. She explained options, was thorough and was patient with my every changing schedule to discuss. I am greatful that she was recommended. I am confident that she will "watch my back" and help me adjust accordingly as my life issues change.

St
Review №10

I have been a customer for 9 years and have been very happy. They are always quick to answer any question I have and to fully review my policies with me when needed. They helped me when I was a renter and when I transitioned to being a home owner.

Ru
Review №11

An insurance company you will love working with! They are professional, polite and punctual. They work to get you the best deal for your money, return phone calls quickly and settle claims just as quickly. We have had them for 2 years and have never regretted switching to this company. Even after being involved in a major accident, I can still say they are wonderful to work with!

Ga
Review №12

It was a great experience and painless. Michelle worked to find a couple of different plans that would work best for me.

Ga
Review №13

I first touch base with Waterman Neely when I moved to Springfield; about a year later Abby was checking in with me. I always appreciated her customer service and attention. She is thoughtful and thorough and her follow up is rare. I would recommend Abby to my friends and family for sure .

Al
Review №14

Michelle at Waterman-Neely is wonderful and always quick to respond to any questions we have. I always recommend them when people ask!

to
Review №15

I appreciate the research and prompt call back when comparing costs with other companies. You have made it so much easier and the staff is so kind. Love this business.

Mo
Review №16

Michelle is wonderful to work with. I currently have severe health issues and she made it very easy for me to view my options with a video presentation and comparison via email. This was such a huge help. And of course got me great insurance coverage at a great price.

Ja
Review №17

I feel so secure in finding the right insurance coverage when dealing with Waterman-Neely Insurance Professionals Inc. This is an organization of people of integrity and high ethical standards. Thanks for your attention to my insurance needs.

Br
Review №18

Great people & great place to do business. Competitive pricing!

re
Review №19

Very happy with Waterman-Neely Insurance. They are kind, helpful, and understanding of your needs and work schedule. A great place if you need a insurance agent, I would recommend to anyone.

Co
Review №20

Michelle is always so very helpful and wants us to have the best plans. She suggests products we might need but never pushes. She goes above and beyond. I even called her once for a tow truck listing when we were in the middle of nowhere with a flat and no internet. Of course she came right through. Best agent out there, hands down.

Ro
Review №21

Always available when we need them. Has helped us personally and for our business. Very pleased with their services.

Ka
Review №22

Perfection! Michelle walked me through all the options so I could make an educated decision to meet my needs! Awesome to work with!

Be
Review №23

Although we don't see Michelle often she provides great customer service every time I have emailed or called. I always appreciate her prompt response to my questions.

De
Review №24

Vehicle insurance rate was close to half of previous company.

De
Review №25

Michelle is so helpful, takes her time and explains everything in terms you can understand. She follows-up when she says she is going to and has a fast response time to emails or phone calls. I don't think you can go wrong with Michelle Neely for your house, car or anything that you need insured. (no kickbacks involved in this review. I wrote it because I believe it)

Ly
Review №26

Abby worked hard to meet our needs. We now have more coverage at a lower price. - Lynn

Do
Review №27

The people at Waterman Neely are fantastic!They are always there to help when in need,and they get it done in a more timely manor plus keep you in the loop of what's going on. I would recommend them to anyone!!

Ch
Review №28

Very helpful. Gathered information and presented my options. Very clear explanations.

Ma
Review №29

I had a wonderful experience with this agency! I called near closing time with an insurance issue from another agency. The Waterman-Neely agent was patient and took her time to ensure I had insurance coverage immediately. Waterman-Neely took a very stressful situation and solved it! I highly recommend this agency!

Pa
Review №30

All of the staff and Waterman Neely Insurance are very friendly, professional and helpful. In particular Michelle is a fantastic agent.

Do
Review №31

They are very good at there job ,an loyal to there customers, an always looks out for the benfit of the consumers ,could have a better company represent me ,sincerely thank you

Ha
Review №32

Always friendly! Very prompt with any questions I have!!

Do
Review №33

I LOVE THE WAY THEY TEND TO YOUR NEEDS AND MAKE YOU FILL THAT YOU ARE APART OF A FAMILY THEY WANT THE BEST FOR YOU TO MAKE SURE YOU ARE COVERED IN EVERY WAY ...THANK YOU ALL FOR BEING CARING FOR YOUR CUSTOMERS

Sa
Review №34

Quickly and professionally responded to my problem. Highly recommend this company.

Ke
Review №35

It is such a blessing to have a insurance company that looks out for you.

Ro
Review №36

Information was presented well, decision to purchase was easy to make.

Mi
Review №37

Best Prices, Coverage and Very Friendly!!!

Information
9 Photos
37 Comments
5 Rating
  • Address:110 W Walnut St, Chatham, IL 62629, United States
  • Site:http://www.waterman-neely.com/
  • Phone:+1 217-483-2441
Categories
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–12:30pm
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