I haven’t heard from any representative from this company for years as I continue to pay into my life insurance policy. This past year I stopped getting mail from them. You,d think they are cashing my checks how about a courtesy call or letter very disappointed. Member since 1989

Still waiting on paper work

MARJORIE JOHNSON OF JERSEY CITY, N.J. HAS BEEN WITH THE COMPANY AND MY FAMILY AND FRIENDS FOR MORE THAN 50 YEARS AND IS DISAPPOINTED, MONTHLY BILL ALREADY PAID UP AND THIS NEW PERSON TOOK OVER MY ACCOUNT AND CANCELLED OUT MY ACCOUNT. DUE TO AGE. IT IS A DISCRIMINATION AND DISASTER. HIS LAS NAME IS PEORRIES. SOMETHING IN THAT NATION. HE HARRASSMENT ME ON MY CELL PHONE WITH TEXT MESSAGES NOW 3 MONTHS LATER HE CALLED ME AND TOLD ME TO SEND HIM MONEY TO BRING UP MY ACCOUNT. SORRY I HAVE ALREADY HAVE LIFE INSURANCE NOW. WITH PROGRESSIVE LIFE INSURANCE. MY ADDRESS IS 62 BARTHOLDI AVE IN JERSEY CITY. N.J.

I am trying to talk to a representative, just speak to a live agent and I have been transferred no less than 3 times and on hold for almost 45 minutes.Their customer service skills are definitely lacking to say the least.