I went there to report unauthorized charge , the lobby adopter didn’t give me a chance to speak with a banker , she said I can dispute it from the app when I clearly said I have fraud on my account, so technically I can’t do that on the app !!!!it has been almost a week since I went to the branch, and I can’t reach customer service, I call every day there is long wait which I understand it’s normal but for some reason I get disconnected before I get help , I can’t believe this is chase now , it’s a disaster, no customer loyalty at all , forgot to mention that I worked for chase and it was was great experience , I would always go above and beyond to help client that walk in the door even with simplest transactions.but the employee that did lobby that day clearly doesn’t care much about work ethics nor customer service for her it’s just a paycheck at the end of the day .

I honestly have been banking for chase so many years. The managers are so rude and not helpful! I am going to switch bank soon!

I am shocked to read a bad report about this bank. Actually I was just looking up the managers name because I want to write it on the box of chocolate cake I baked for him and his people. I love this bank and especially the manager, Richard Zodikoff. So very helpful to me.Sharon Beck

Terrible service they have no idea what’s that mean “good customer service “I had baking with chase since used to be Washington mutual Now I’m going to move to another banklearn how to treat nice your customers

Seemingly busy, but they get through their customers fast. Adequate parking, nice surrounds and scenary on the wait. Good amount of ATMs for the quick pull or deposit.

They have a really bad management I was wait like 30 minutes and now one is talk to me

Very good costumer service

Horrible service

Good service

Always busy, be prepared to wait. Friendly staff.

Good service