My experience with Tina was one of the most unprofessional I have experienced in the last 30+ years of home buying. She had a complete melt down when I suggested another loan officer should handle the loan process while she was on vacation. Embarrassing response. Complete egotistical wreck claiming she was in the top 1% and I wrecked her yoga class. On top of that, the leadership team at this location did not resolve the issue as agreed. Do yourself a favor and find a mortgage broker that has multiple lending sources at better rates with the same lending fees.