I want to say that everyone in the office was very kind, sweet, and welcoming!!! I truly enjoyed my time there. It honestly did not feel like I was coming to do business, but it felt like I was just coming to visit family! My first time coming in, I was already distraught due to previous bad news received from a different company. However, after my first meeting with Ms. Ursula and Mr. Al, they turned my depressed state into hopeful. So after my follow up meeting, it all changed from hopeful to skipping down the street in the rain!!! Seriously!!!! Mrs. Lopez even shared some wonderful moments and memories with me of her grands. Again, the whole visit was a treat and I can't wait to come back in March for pizza!!!