You’d be doing yourself a disservice if you don’t call & speak with Brooks Bane at Prosperity Bank while shopping for mortgage lenders. My husband & I were clueless first-time home buyers & Brooks was MVP of the entire process. From pre-approval to closing, Brooks was exceptionally responsive in guiding us through the home buying process. He provided us several incredibly competitive loan options & went above and beyond to ensure we were confident & able to timely close on our dream home. Could not more wholeheartedly recommend.

I had LegacyTexas bank for few years and everything was fine till my banking information was stolen & my checking account was wiped off. Anyways, when I call to make a report; agents keep giving me a runaround. They asked me to call each merchant whom my debit card was used for. Anyways, after several back and forth I was able to file fraud claim. I am being told that they will take 10 business days to credit my account :(I am switching my bank hopefully after 10 days.

Pecuniary /Tex monetary mavens /Green, plush, and friendly

I have been with this chain for 10 years and was extremely disappointed with the customer service at this location. I had to come in twice to change a small detail on my bank account and was astounded at their lack of respect for my time. I would not recommend visiting this location and I will be taking my business elsewhere after this experience.

Kff