I tried to get money out of their ATM. The ATM then took my card for "security" reasons and wouldnt give it back. I called WTNB to see about getting my card back. The lady I spoke to was very rude. She told me to just cancel my card and have another one issued. When I informed her that it costs me money to get a new card she was rude again. I then asked to talk to her supervisor at which point she hung up on me. I called back, finally got in touch with a "manager" who again was very rude. She offered zero help and basically told me that there is nothing that I could do about them stealing my card.