I think its a very nice place everyone is friendly and welcoming! Everything was professional and explained very well. They have policies just like every business they cant change them for anyone, no matter how much you need money! and thats what people need to understand!!!! I highly doubt the negative review below me is true at all. Most likely someone who didnt qualify and was pissed because the rules werent bent for her. Ive been a customer for years and NEVER had a problem!!