Been my bank for years. Several mortgages and vehicle loans. Never an issue, easy to work with, decisions made locally.
This is for the Home Mortgage department in Wenatchee. I purchased land near Cashmere and was looking for a Construction Loan quote, they told me only (Bryan/Brian) could give me a quote but he is busy on another line. Left a message to call me ....nothing...so I called back two days later. First call the mortgage department left me on hold for 20 minuets with no explanation of why/how long/etc... Hung up called back and they said they would have to call me back...so I said “have Bryan call me” .....never received a call back!!!!...NOTHING!!! So my loan went to Rick Hallberg from Washington Federal!! Rick is very knowledgeable and hard working...save yourself time and go see him!!!
This was my very first bank. After receiving my first pay check I drove until I found the first bank and this was it. So I opened an account. But I was always happy with them.
Nothing bad to report. The only problem I feel Is for a person who has no car, a walk up ATM would be nice instead of using the drive up one and have to worry about cars coming up
Have been with CVB for 10 years. Great customer service, no ATM fees and awesome locations!
Have had an account for years. Great service
Wife was a member here for years. She tried to get a car loan here and did not get a adequate proposal. She now banks elsewhere. Not sure their reputation has recovered from the ATM incidents either.
Great people.