ATM on Idaho St never works properly! Would be great if they had more than one. It’s really inconvenient to not only have one, but it also only works 50%of the time.
I’ve been put on hold for 20 minutes every-time I call and it hangs up on me while on hold so when I call back and they ask if they can put me on hold I tell them the machine hung up on me and they say “oh can I put you on hold” so I say yes and behold another 20 minutes later and I get hung up on again! I think they need to set a rule in place where you can’t leave a person on hold for more then 10 minutes and at least check in on them so they know you haven’t forgotten they are waiting to be helped. I understand being busy but it’s a little ridiculous that 40 minutes later and I haven’t talked to anyone. Perhaps hire more people at this location..
I have banked here for years, and always get great service.
Don’t deposit any money into the ATM, its old and doesn’t get serviced apparently, unless you want to chance waiting up to ten days for it. P.s. I hate this bank
There OK most time I go there