This bank use to be absolutely perfect. Low wait times, friendly people, and actually was one of America’s most convenient banks. Then they closed another local location and completely failed to prepare this branch for the upcoming amount of customers. Wait times exceed 20-30 mins regularly. During COVId? Forget about it. They also won’t answer phones, which may be because they don’t have enough staff for the 2 drive up windows. Either way, the people working are friendly but as for as being America’s most convenient bank, hard no. Plenty of other local banks in the area that have handled the current situation like a bank should.

Nota bene... Erin Snow gets 5 stars

Worst drive thru experience EVER!! I sat for at least 10 minutes with only 1 car in front of me. Ditto for the cars in the second lane. The teller said "Have a nice day" when finally done, after having wasted so much of my time. ABSOLUTELY PATHETIC SERVICE!!!