These people are evil. I inherited an IRA account that was handled by SWIG when my mother passed away. I have an old Fidelity account I wanted to transfer the money to. SWIG told me I would have to open an account with them in order to transfer my funds. Upon receiving the application I noticed several questions that weren’t pertinent to transferring my funds. They were just for data collection, sharing and marketing purposes. So I sent the application in without answering them. I was denied. Soon after I was contacted by Taylor and he was unable to answer many of my questions. That’s when he referred me to Deborah Jenkins , chief compliance officer. During my conversation with Deborah she lied to me about their privacy policy, SEC rules pertaining to information they are required to collect and she suggested I just put zero on the application to get around the questions I wasn’t comfortable with. She also would not let me speak with someone else in the firm that may be able to help. Explaining to me it was either her or Taylor that would have to help me.Then two days later I received an email from her telling me zero was not acceptable because according to her it was not possible for the Fidelity account I opened to have a zero balance. She also said she spoke with a Raymond James compliance officer about this situation but would not provide hat persons name because they were an external compliance source. That is when she informed me no further help could come from their office and I would be referred to Raymond James corporate compliance. I sent her an email explaining her assumption of my Fidelity account balance was wrong. I also sent her a copy of SEC rule 17 a-3(17) exempting the broker from having to obtain this information if the client does not want to provide it and I asked her to explain refusing the answers she told me to submit. Two days later and I haven’t heard anything from anyone. At this point they are intentionally stalling and extending the process for me to receive my funds. This is wrong and should be illegal. If you have any intentions of doing business here please proceed with caution