Love this bank been with the branch long time
You would think that their customer service would be better being a smaller bank, but that would be incorrect. Was shopping for rates on a loan and I kept getting put on hold and left there. Figuring it was a simple oops that I got swallowed up in the black hole the first time I called again and again was left on hold. Decided to go somewhere else for my banking needs.
I have never been in a more friendly bank. As soon as I walk in, every teller greets me by name, I never have a problem with any business that I am doing and there is never a wait because there is always someone to help you. What a wonderfully amazing place to do banking. So glad I took the chance on them a year or so ago when I moved here.
I had gone into union bank trying to get a loan for schooling at lfcc, and after i had gotten all my paperwork filled out i was told that it would be a few days before i got an answer to whether i was approved, i never received any phone call about the status of my loan and now its been well over 2 montjs
Great hometown feel