After waiting a half hour to open a business account I was finally met by a banker who told me she wasn’t sure how to open a business account bc she’s never done one. And that she’s the only one there who opens accounts. How is this even possible?! Miserable experience makes me want to never go there again!!! I’ll travel 150 miles to go to a different branch.

Been with them for years and am very pleased that I made the switch. Attentive and approachable staff. The drive thru is a big plus. Their loan staff is also great. They were diligent, polite and not in the least bit pushy. Everybody banks with B of A. If you are looking to make the switch to a bank that is more personable and costumer oriented, look no further