Great personalized service. I only have a car loan with BB&T yet the office manager Jill M. has been giving me top notch service every time I came in and called since November 2019 and during this COVID time in June 2020! I appreciate how she takes the time out to answer my questions and make calls to BB&T on my behalf (with me right there) to get the matters resolved. The greenbelt branch is a small and tucked away treasure for customer service.

Terrible place to bank! During the pandemic my paychecks stopped direct depositing so now BB&T is charging me $12.00 a month to have an account. As if the thousands of dollars a year they make off my mortgage wasn’t enough! Tough times and BB&T is stealIng OUR MONEY!!

This branch is by far the worse i have ever seen. The inaccuracy and the lack of customer service is truly shameful. I will contact upper management since The manager Jill is by far the worse there. I do not recommend this branch to anyone.

Terrible experience. BB&T is a great bank but the people inside running this branch are idiots. Manager needs to be replaced.

Fast service and nice tellers