Absolutely horrible customer service. I came to cash a check which was made out to M&T Bank. When I get there, Mayurika (the lady in the picture) approached and seemed startled as if I’m trying to cause harm (wonder why). As I approach the door, she immediately started talking to me as if I’m some incompetent child. I informed her that I was looking to cash a check. Without any questions, she immediately asked whose name is on the check (My name and my fiancé’s name are on the check because this check is a security deposit refund). My two forms of ID were present. She stared at that check as if she was trying to detect a fraud. I told her why there’s two names on the check, but she seemed as if she didn’t trust me. She didn’t answer any of my questions and over talked me while I was trying to explain myself. Completely rude and unprofessional. She needs more training when it comes to customer service.